We employed Navigate to help us achieve certification through a third party audit. Entering the audit prep we honestly felt it was going to be an onerous exercise in paperwork that would provide little value to us, except to expand our customer base once we had passed a third party audit.
Alex worked with us to apply the standards in a way that has actually made our operation more efficient. We were able to create programs and procedures in a way that doesn’t feel like we are keeping records for the sole purpose of passing an audit. These programs not only benefitted our business but we have grown into a stronger operation that runs more smoothly.