We employed Navigate to help us achieve certification through a third party audit. Entering the audit prep we honestly felt it was going to be an onerous exercise in paperwork that would provide little value to us, except to expand our customer base once we had passed a third party audit.
Alex worked with us to apply the standards in a way that has actually made our operation more efficient. We were able to create programs and procedures in a way that doesn’t feel like we are keeping records for the sole purpose of passing an audit. These programs not only benefitted our business but we have grown into a stronger operation that runs more smoothly.
Schoolhouse Gluten-Free Gourmet
Leclerc Group has always had a strong quality and food safety culture. We are committed to continuously improving our programs and systems and our clients recognize that.
It all started with the help of Alex Hanley about 15 years ago when he was a food safety auditor. All these years later, our internal auditor training program is still based on Alex’s unique approach.
We have been using Navigate’s program for several years now and have seen many impressive changes in our plant. Now that employees understand the system, they speak to their supervisors when they see something that doesn’t make sense, thereby nipping issues in the bud.
The overall culture of food safety has improved in our facility to the point that I’m confident we could pass an unannounced audit.
Food Safety Manager